DESIGN
(FD106)
DURATION
16 HOURS
SUPPORT
DEDICATED
TUTOR
LEARNING
DISTANCE
LEARNING
COST
£395.00
+VAT
LEVEL
FOUNDATION
The CQI and IRCA Foundation Quality Management courses provide you with an understanding of quality management essentials and are designed for individuals just beginning their career in quality, or who work in other functions/departments or professions.
The Introduction to Process Design course gives you an understanding of the fundamentals of Process Design. You can find out what you’ll study, how you’ll learn and how you’ll be assessed, below.
Download Foundation Courses Brochure here.
Gain an understanding of the fundamentals of Process Design. Delegates will learn the key knowledge and skills needed for Process Design in line with stakeholder and customer requirements – and the standardised processes required to deliver them. This course will also cover process performance, supply chains and ongoing improvement activities.
- Introduction to process thinking and its place in ISO 9001.
- Tools for understanding the voice of the customer (Kano model, surveys, interviews).
- Gathering stakeholder, regulatory, legislative, compliance and standards related requirements.
- A method to design/define a process.
- Key tools in process definition: SIPOC, flowchart.
- Defining measure of process performance (CTQ Trees and operational definition).
- Supply chains and customers in supply chains.
- A method to standardise a process.
- Key tools in process standardisation: for example, e.g., SOPs, Visual Aids, 5S.
- Process design/definition applied in continual and step change improvement activities.
All of our courses are delivered by supported distance learning – which simply means you can study at home or work, at a time – and a pace – which suits you.
Once you’ve enrolled, your dedicated tutor will contact you to arrange your induction. They’ll go through everything you need to know, and you’ll agree your learning plan.
We’ll also email your login details along with a weblink to our online learning system. Here you’ll have 24/7 access to everything you need to complete your course – your learning, study support and assessment materials and tutor will provide timely advice, support and feedback throughout your course.
This means:
- You’re not constrained to set dates/times for training – you can start when you’re ready.
- You can complete your training at a pace that’s best for you – if you have more time than expected you can accelerate your learning and complete earlier than planned.
- You can access course learning, assessment and study support materials, receive feedback and support and sit your exam at a time and place that works for you.
Once you’ve successfully completed your course you’ll receive a digital CQI and IRCA accredited certificate. It really is that simple.
- Assessment for foundation courses is workbook based.
TYPICAL COURSE DURATION: 4 WEEKS
This assumes you can commit to at least 4 hours of study each week. You and your tutor will agree your planned end date during your induction.
The minimum learning hours for each course is between 8 and 16.
The course resource is comprehensive and so study time can exceed this if you wish to get more out of the course.
The maximum course duration, set by the CQI and IRCA, for each course is 6 months and for completion of the Certificate is 3 years.
If you are unsure which level or course is right for you, you can use the CQI tool to help you decide (https://www.quality.org/training/quiz). Or, get in touch with us to request a free consultation.
On successful completion you will be awarded a certificate of completion.
