COURSES
About these courses
The CQI and IRCA Practitioner level courses in Quality Management provide delegates with an understanding of management level quality topics and how this knowledge applies to their organisation and industry.
These courses are designed specifically for those working in a quality role and/or aspire to middle management.
There are eight CQI and IRCA Certified Practitioner courses you can study. You can enrol on single or multiple courses. Successful completion of all eight courses results in the Practitioner Certificate in Quality Management. You can find out more about the courses below.
Download Practitioner Course Brochure here.
THE PRACTITIONER CERTIFICATE IN QUALITY MANAGEMENT
(8 x Courses)
more…
MANAGING PROCESS PERFORMANCE
(PT202)
more…
MANAGING MANAGEMENT SYSTEMS
(PT203)
more…
MANAGING CHANGE AND CONTINUAL IMPROVEMENT
(PT204)
more…
Study with us
HOW WILL I LEARN?
All of our courses are delivered by supported distance learning – which simply means you can study at home or work, at a time – and a pace – which suits you.
Once you’ve enrolled, your dedicated tutor will contact you and provide your login details along with a weblink to our online learning system – here you’ll have 24/7 access to everything you need to complete your course – your learning, study support and assessment materials. You will tutor will also arrange your induction. Where they’ll go through everything you need to know, and you’ll agree your learning plan.
Your tutor will provide timely advice, support and feedback throughout your course.
Once you’ve successfully completed your course you’ll receive a digital CQI and IRCA course certificate. It really is that simple.
ARE THESE COURSES FOR ME?
The Practitioner courses are aimed at those practising in quality and aspiring towards middle management. At the point of enrolment, we ask you to provide a brief statement on your experience, training, qualifications and study goals (or you can send your CV). Our Programme Lead will assess this to ensure the level is appropriate and will support your development aims.
Typically, we’d advise at least two years’ experience within a quality management role for these courses.
If you are unsure which level or course is right for you, you can use the CQI tool to help you decide (https://www.quality.org/training/quiz). Or, drop us an email – with either your CV or a summary of your role, work history and your qualifications – and we’ll help guide you onto the right path.
HOW AM I ASSESSED?
Assessment for practitioner courses is two-fold. On successful completion of the course workbook for you will sit a CQI-set, multiple-choice (30 question), open book, one hour exam. The pass mark is 66%.
- Your exam is typically facilitated through work – if this is not an option, please contact us and we’ll provide you with further information on exam options.
- When you pass the exam you will be awarded a certificate of achievement.
ENROL
If you know which course you’d like to study, you can complete our online enrolment form here.
We’ll be in touch to confirm your enrolment and once payment has been received, we’ll contact you to arrange your induction.
If you have any questions in the meantime, please get in touch with us.
GET IN TOUCH
If you have any questions, our would like advice on which course you should study to ensure your investment in training delivers the best results for you and your organisation, please get in touch with us.
Frequently asked questions
How do I know which course is right for me?
All three levels are mapped against the Profession Map. We will need an understanding of your job role, responsibilities, your experience, prior achievement and your aspirations especially if you are aiming for chartered status.
Please get in touch and one of our dedicated staff will contact you to give you the information, advice and guidance that will help you with this.
When can I start the course?
We don’t have set enrolment dates – you can start the course at a time which works for you.
How long will the courses take me to complete?
Each course has guided learning hours and we have designed each course based around these. How long it takes depends on your individual circumstances and how much time you can dedicate to study. If you have more time to study you can complete sooner.
The maximum duration per course is 6 months (CQI and IRCA timeframe).
For those studying the Foundation, Practitioner or Professional Certificate in Quality Management you have a maximum of 3 years to complete (CQI and IRCA timeframe).
Indicative study hours and suggested course durations are given below:
- Foundation: 7-16 hours 4 weeks
- Practitioner: 24 hours - 10 weeks
- Professional: 24-40 hours (dependent on course) - 12 weeks.
How are the courses delivered?
We deliver our courses through supported distance learning.
When you enrol you will be allocated a dedicated education and quality specialist Tutor who will provide guidance and feedback during your course.
Using your web based account you will access learning resources, submit your work, view your feedback, see your progress and access your certificate.
What’s included?
Course fees include course induction, tutorial support, learning, study support and assessment materials, access to our online system/s and CQI registration and certification.
Please note: the ISO 9001 standard and ISO 9000 are not provided for FD116.
Do the courses lead to CQI membership?
By completing a CQI and IRCA Certified quality training course you meet the training requirements to support an application for the CQI.
Depending on the level of the course you have completed you can apply for different grades of membership.
To find out more, or to become a member of the CQI, please click here. If you’re looking to gain IRCA membership, you can find out more here.
How do you support employers?
We appreciate the level of investment organisations put into employee training and development and we’re here to ensure you get the best return on this investment. We will work with you to create a bespoke support package which meets your needs. This could include a dedicated account manager, regular progress reports, alongside open and honest feedback mechanisms. Find out more here.
