This course is designed so that knowledge and practical skills are developed and assessed throughout, leading to competency in internal QMS auditing.

1. ISO Management System Standards (MSS)
2. Foundations of Quality Management Systems
3. Auditing Fundamentals
4. Audit Planning
5. Conducting the Audit
6. Reporting and Closing the Audit
7. Corrective Action and Follow-Up.

By the end of the programme, learners will be able to:

•  Plan, conduct, report and follow up internal audits
• Evaluate the effectiveness of a QMS against ISO 9001:2015
• Apply auditing principles and practices in accordance with ISO 19011
• Contribute to the maintenance and continual improvement of a quality management system.

LEARNING:

Develop your competence in quality auditing with our fully online ISO 9001 Internal Auditor course which includes individualised support and feedback throughout from your dedicated tutor.

• Personalised, one-to-one support
  Structured learning – tailored to your experience and development needs. Dedicated tutors will guide your learning, assess your work and support your progress throughout.
• Flexible online learning
  Study at a time, place and pace that works for you, with comprehensive content, test-yourself exercises and formal assessment activities to consolidate your knowledge. Access all learning, assessments and support through our LMS, eLearning modules and video calls – anytime, anywhere.
• Learn, apply, improve
  A structured programme that gives you time to build knowledge, reflect and develop your skills over time. You can apply your learning in realistic audit scenarios – building confidence and competence to perform internal audits effectively.
• Assessment-led approach
  All knowledge and practical skills are assessed against defined outcomes, so you can demonstrate real workplace capability.

ASSESSMENT:

All learning within the programme is assessed.

• Knowledge activities are completed through a workbook, where learners demonstrate their understanding of key concepts and auditing principles
• Practical activities are assessed through tutor observation, where learners carry out audit tasks including opening meetings, audit activities and closing meetings.

As an individualised programme, learners receive direct tutor feedback on their performance, supporting the development of effective auditing skills and confidence in applying them.

YOU’LL NEED:

Access to ISO Standards

You will need access to a copy of ISO 9001:2015 throughout the course and access to ISO 19011 would be beneficial. Please note: A copy of these standards is not provided as part of this training. Standards can be obtained from the BSI website.

System Requirements

• Device: desktop, laptop
• OS: Windows 10+, macOS 11+, iOS 15+, Android 10+
• Browser: Latest Chrome, Edge, Firefox, or Safari (JavaScript and cookies enabled)
• Internet: Fast-stable broadband connection (minimum 2 Mbps for web use; 5–10 Mbps recommended for video calls)
• Audio/Video: Working microphone, speakers/headphones, and webcam (built-in or a connected device)
• Permissions: Allow browser access to camera and microphone
• Updates: Keep your device, browser, and security software up to date
• Video call software (e.g. MS Teams, Zoom).

Photographic ID

You are required to provide photographic ID (e.g. current, valid driving licence, passport or national identity card). If you have any questions on this requirement, please get in touch.

Learning Environment

You will need to ensure you have a suitable environment (i.e. quiet room where you will not be disturbed) to complete your learning and practical assessments.

English Language Competency

Course delivery is in English and a good standard of written and spoken English is required to participate effectively in learning and assessment activities. This is self-assessed and is not formally evaluated by rove.

At the point of enrolment, you will be asked to confirm that you meet the entry requirements for the course.

Typical course duration: 6 weeks. This assumes you can commit to at least 2.5 hours of study each week.

The minimum learning hours for this course is 14.

The course resource provides additional sources for research and so study time can exceed this if you wish to get more out of the course.

The recommended maximum course duration, for the ISO 9001:2015 Internal Auditor Course is 3 months.

On successful completion you will be awarded a CQI and IRCA Certificate of Achievement.

To gain maximum benefit from this course, you are expected to have prior knowledge of Quality Management Systems and the requirements of ISO 9001:2015.

Management Systems Knowledge

• An understanding of the Plan–Do–Check–Act (PDCA) cycle
• Awareness of how management systems operate and are structured.

Quality Management Knowledge

• A basic understanding of quality management principles
• Awareness of the relationship between quality management and customer satisfaction
• Ability to interpret commonly used quality management terms and definitions, as outlined in ISO 9000.

ISO 9001:2015 Knowledge

• Knowledge of the structure and key requirements of ISO 9001:2015
• Understanding of how ISO 9001 requirements are applied within an organisation.

This knowledge may be gained through:

• Previous workplace experience
• Self-study
• Completion of a CQI and IRCA Certified ISO 9001 Foundation (QMS) course or equivalent.

If you are new to ISO 9001, we recommend you study our CQI and IRCA Certified Introduction to ISO 9001:2015 course to ensure you are fully prepared.

Course fees cover tutorial support, course induction, learning, assessment and support materials, an account for our learning management system and CQI and IRCA registration and certification.

Successful completion of this programme contributes towards IRCA QMS Internal Auditor certification and provides a progression route to Lead Auditor training.

You may also be interested in:

• ISO 9001:2015 (QUALITY MANAGEMENT SYSTEMS) – FD116 – click here for more information.
•  The Practitioner Certificate in Quality Management.