This course covers the essential knowledge and practical skills required to plan, conduct and report effective internal audits of a Quality Management System based on ISO 9001:2015, in line with ISO 19011:2018.

 1. ISO Management System Standards (MSS)

• Overview of Management System Standards
• Type A and Type B MSS
• ISO Harmonized Structure (Annex SL). 

2. Foundations of Quality Management Systems

• The ISO 9000 series and key terminology
• ISO 9001:2015 clauses and requirements
• Seven Quality Management Principles
• PDCA cycle and alignment with ISO 9001
• Process approach, systems thinking and risk-based thinking
• Evidencing conformity to requirements. 

3. Auditing Fundamentals

• Principles of auditing (ISO 19011)
• Key audit terms and definitions
• The audit programme and audit lifecycle
• Roles, responsibilities and skills of the internal auditor. 

4. Audit Planning

• Defining objectives, scope and criteria
• Audit methods, sampling and information sources
• Audit duration, resources and planning tools
• Developing audit plans and checklists. 

5. Conducting the Audit

• Interpreting ISO 9001 clauses in an audit context
• Applying PDCA and risk-based thinking during audits
• Process-based auditing techniques
• Opening meetings, evidence gathering and generating findings. 

6. Reporting and Closing the Audit

• Conducting the closing meeting
• Preparing clear, factual audit reports. 

7. Corrective Action and Follow-Up

• Corrective action requirements
• Audit follow-up and verification
• Communication, documentation and continual improvement

This structured approach ensures you develop both the technical understanding and practical competence needed to carry out effective internal QMS audits.

Build your auditing knowledge and practical skills with our flexible, fully online ISO 9001 Internal Auditor course, designed to fit around your schedule and help you gain confidence in internal audits.

• Flexible Learning – Study at a time, place and pace that works for you. Delivered over six weeks – giving you time to absorb, reflect and practise your auditing skills.
• Individualised Tutor Support – Benefit from a dedicated tutor providing personalised guidance, feedback and support throughout your course.
• Online Learning – Learn through comprehensive content, reinforced with test-yourself exercises to consolidate your knowledge.
• Hands-On Practical Skills – Apply your learning in realistic audit scenarios – building confidence and competence to perform internal audits effectively.
• Online delivery – Access all learning, assessments and support through our LMS, eLearning modules and video calls – anytime, anywhere.

Take the next step in your auditing career – flexible, online and designed to give you the time and support to succeed.

What’s included?

Course fees cover tutorial support, course induction, learning, assessment and support materials, an account for our learning management system and CQI and IRCA registration and certification.

Learning is supported at every stage through structured, practical activities designed to build confidence and competence in real-world auditing.

Throughout the course, you will complete:

• Targeted knowledge checks to confirm understanding
• Practical workbook activities to demonstrate knowledge and apply key concepts
• Role-play audit scenarios to develop communication and questioning skills
• Simulated audit exercises to practise planning, conducting and reporting audits.

This continuous approach ensures you don’t just learn the theory – you actively apply it, reflect on your performance and build the skills required for effective auditing.

Typical course duration: 6 weeks. This assumes you can commit to at least 2.5 hours of study each week.

The minimum learning hours for this course is 14.

The course resource provides additional sources for research and so study time can exceed this if you wish to get more out of the course.

The recommended maximum course duration, for the ISO 9001:2015 Internal Auditor Course is 3 months.

To gain maximum benefit from this course, you are expected to have prior knowledge of Quality Management Systems and the requirements of ISO 9001:2015.

Management Systems Knowledge

• An understanding of the Plan–Do–Check–Act (PDCA) cycle
• Awareness of how management systems operate and are structured.

Quality Management Knowledge

• A basic understanding of quality management principles
• Awareness of the relationship between quality management and customer satisfaction
• Ability to interpret commonly used quality management terms and definitions, as outlined in ISO 9000.

ISO 9001:2015 Knowledge

• Knowledge of the structure and key requirements of ISO 9001:2015
• Understanding of how ISO 9001 requirements are applied within an organisation.

This knowledge may be gained through:

• Previous workplace experience
• Self-study
• Completion of a CQI and IRCA Certified ISO 9001 Foundation (QMS) course or equivalent.

If you are new to ISO 9001, we recommend you study our CQI and IRCA Certified Introduction to ISO 9001:2015 course to ensure you are fully prepared.

Copy of the ISO 9001 Standard

You will need access to a copy of ISO 9001:2015 throughout the course and access to ISO 19011 would be beneficial. Please note: A copy of these standards is not provided as part of this training. Standards can be obtained from the BSI website.

English Language Competency

Course delivery is in English and a good standard of written and spoken English is required to participate effectively in learning and assessment activities. This is self-assessed and is not formally evaluated by rove.

Ensuring you meet these entry requirements will help you fully engage with the course content and successfully develop your internal auditing competence.

If you are unsure which level or course is right for you, you can use the CQI tool to help you decide. Or, get in touch with us to request a free consultation.

System Requirements

• Device: desktop, laptop
• OS: Windows 10+, macOS 11+, iOS 15+, Android 10+
• Browser: Latest Chrome, Edge, Firefox, or Safari (JavaScript and cookies enabled)
• Internet: Fast-stable broadband connection (minimum 2 Mbps for web use; 5–10 Mbps recommended for video calls)
• Audio/Video: Working microphone, speakers/headphones, and webcam (built-in or a connected device)
• Permissions: Allow browser access to camera and microphone
• Updates: Keep your device, browser, and security software up to date
• Video call software (e.g. MS Teams, Zoom).

Photographic ID

You are required to provide photographic ID (e.g. current, valid driving licence, passport or national identity card). If you have any questions on this requirement, please get in touch.

Learning Environment

You will need to ensure you have a suitable environment (i.e. quiet room where you will not be disturbed) to complete your learning and practical assessments.

At the point of enrolment, you will be asked to confirm that you meet the eligibility criteria for this course. This can be done either by confirming completion of the ISO 9001:2015 – Quality Management Systems (FD116) course, or by answering a series of questions to demonstrate your knowledge of quality management systems, quality management principles and concepts and the requirements of ISO 9001.

On successful completion you will be awarded a Certificate of Achievement.