0191 660 0355

The Chartered Quality Institute – Quality Management Courses


The new Practitioner Certificate in Quality Management

The Practitioner Certificate in Quality Management is awarded by the CQI on successful completion of the following 8 courses:

  1. Managing Process Performance
  2. Managing Management Systems
  3. Managing Change and Continual Improvement
  4. Managing Problem Solving
  5. Managing Supply Chains
  6. Managing Customer Excellence
  7. Managing Quality Planning
  8. Managing and Influencing Stakeholders


The new Professional Certificate in Quality Management.

The Professional Certificate in Quality Management is awarded by the CQI on successful completion of the following 6 courses:

  1. Leading Enterprise Performance Measurement
  2. Leading Quality Strategy and Planning
  3. Leading Business Process Excellence
  4. Leading Supply Chain Assurance
  5. Leading Strategic Change and Improvement
  6. Leading Enterprise Risk Management


How will you benefit?
  • Enhance your career development
  • Contributes towards your CPD showing further recognition of your achievements
  • Be recognised for contributing to your organisations improvement in its performance and customer satisfaction
  • Achieve a professionally recognised CQI certificate
  • CQI membership recognition leading to Chartered Status


To discuss your quality course requirements either call 0191 660 0355 or enter your details in the contact form at the bottom of the page.

The CQI Competency Framework

Click HERE to download the pdf.

Quality Management Courses

As an Approved Training Partner we are delivering our courses to professional quality people – across the UK and oversea’s

Delivering to quality professionals, the portfolio covers 3 levels

  • For individuals just beginning their career in quality,
  • For aspiring and experience quality managers
  • For those who want to achieve success at strategic level.


Foundation Level Courses

These courses provide delegates with a basic awareness and understanding of a broad range of skills and knowledge related to quality and auditing. Foundation courses are designed specifically for individuals who are new to quality, or who work in other functions or professions.

Practitioner Level Courses

These courses provide delegates with a full understanding of management level quality topics and show them how to apply this knowledge in their organisation and industry. These courses are designed specifically for people who are currently practising in quality and are aspiring towards middle management.

Professional Level Courses

These courses provide delegates with a full understanding of leadership and senior management level quality topics and show them how to apply this knowledge in their organisation and industry. These courses are designed specifically for people who are currently practicing in quality and are aspiring towards leadership or senior management.

By offering a range of training on quality management at different levels, these 3 new levels of courses better reflects the integrated nature of the modern quality and auditing professions.

Our courses are mapped against the CQI’s Competency Framework for the quality profession, so that your learning is aligned with the skills and knowledge that we know quality professionals need. You can personalise your learning to suit your career, area of expertise or development objectives.


CQI and IRCA Certified Training courses are independently assessed by the CQI and IRCA, the leading professional bodies for quality and auditing.

You can be confident that our course meets the highest standards of delivery.

Simply complete the Contact Us box below and we will contact you to discuss your requirements further.  



Yesterday I got my results for the two exams I sat in January. I was really pleased to find that I got a distinction in both of them. I thought I had probably passed but didn’t think I’d done that well! I’m looking forward to receiving my full certificate soon.

I just wanted to say thank you for your help, guidance and support over the last two years

Alma Dutta

Document Controller

CQI Level 5 Diploma in Quality Management


I enrolled with Rove on the CQI Level 3 Certificate in Quality Management. The enrolment process was clear and straight forward. The level of support I receive is from my tutor Chris is great.  I am able to call at any time and support is also available via email. The iLearner system is also useful in that it allows me to access all the materials I need.

Gary Fox

QA and Inspection Supervisor

AKS Balls


Frequently asked questions:


How do I know which course is right for me?

All 3 levels are mapped against the Competency framework. We will need an understanding of your job role,responsibilities,your experience,prior achievement and your aspirations especially if you are aiming for chartered status.

Please get in touch using the contact form below and one of our dedicated staff will contact you to give you the information,advice and guidance that will help you with this.

When can I start the course?

As the courses are distance learning therefore you can start at a time that best suits you.

How long will the courses take me to complete?

Each course has guided learning hours and we have designed each course based around these.

There is more information in the individual course handbooks but you will also be guided by your personal tutor who will discuss this in more detail at induction.

How is the programme delivered?

We deliver our courses through supported distance learning.

When you enrol you will be allocated a Tutor (subject specialist in Quality Management) who will support and guide you during your qualification.

Support can be provided on the telephone, by email and by skype/video calls.

We also use a web-based e learning system which allows you to access learning and study support materials, past examination papers and much more.

Can I enrol on-line?

We want to make sure that you enrol on the right course at the right level, so that you have every chance of success.

This is best achieved through a one-to-one discussion with you so we can fully understand your goals and previous learning experience, so we don’t currently offer on-line enrolment on our courses.

Exam Information

For learners who live/work in the North East we hold exams in central Newcastle (approximately 10 minutes from Newcastle Central Train station). Some of our learners choose to travel to Newcastle and we are happy to accommodate this.

For learners out of our region and individuals who do not wish to travel you will need to use an external exam centre. The learners can source their own centre, negotiate the costs and complete the booking.

Below are some centres we know are invigilating CQI exams.

West College Scotland (Clydebank Campus) Queens Quay, Clydebank G81 1BF Fiona Goggins 0300 600 6060 Fiona.Goggins@wcs.ac.uk
Tutors and Exams Central Hall Warwick Lane Coventry CV1 2HA Jenny Spraggett 02476 221008 Enquiries@tutorsandexams.uk
University Campus Suffolk Registry, Waterfront Building, Neptune Quay, Ipswich, IP4 1QJ Emma Taylor 01473 338490 exams@uos.ac.uk
3a Tutors Ltd 1a High Street, Staple Hill, Bristol, BS16 5HA Mr Paul Turner 01179 109931 paul.turner@3at.org.uk
University of the West of England Frenchay Campus, Coldharbour Lane, Bristol, BS16 1QY Laura Reeves 01173 283577 exams@uwe.ac.uk
Forth Valley College Falkirk Campus, Grangemouth Road, Falkirk, Stirlingshire, FK2 9AD Mhairi Archibald 01324 403105 exams@forthvalley.ac.uk
Moray College Moray Street, Elgin, IV30 1JJ Jacqui Melrose 01343 576000 jacqui.melrose@moray.uhi.ac.uk
University of the Highlands and Islands, Perth College Crieff Road, Perth, PH1 2NX Moira Porter 01738 877283
01738 877291
University of Exeter Peter Lanyon Building, University of Exeter, Penryn, Cornwall, TR10 9EZ Examinations Officer 01326 371815 cc-exams@exeter.ac.uk

Contact Us

If you’re interested in one of our courses please call us on 0191-6600355 or email info@roveconsultancy.co.uk, alternatively please enter your details and we’ll get back to you as soon as possible.