• Overview of management systems and the purpose of ISO 9001:2015.

• Benefits and scope of a management system.

• Seven principles of quality management.

• Overview of:
• System thinking, the supply chain and PDCA
• Seeking opportunities and reducing risk – risk-based thinking
• Challenging the organisation – policy deployment
• Improving the organisation – quality planning
• Managing processes and measuring performance
• Sustaining gains – continual improvement
• Evaluating and improving the organisation – role of audit, assessment and certification.

All of our courses are delivered by supported distance learning – which simply means you can study at home or work, at a time – and a pace – which suits you.

Once you’ve enrolled, your dedicated tutor will contact you to arrange your induction.  They’ll go through everything you need to know, and you’ll agree your learning plan.

We’ll also email your login details along with a weblink to our online learning system.  Here you’ll have 24/7 access to everything you need to complete your course – your learning, study support and assessment materials and tutor will provide timely advice, support and feedback throughout your course.

This means:

• You’re not constrained to set dates/times for training – you can start when you’re ready.
• You can complete your training at a pace that’s best for you – if you have more time than expected you can accelerate your learning and complete earlier than planned.
• You can access course learning, assessment and study support materials, receive feedback and support and sit your exam at a time and place that works for you.

Once you’ve successfully completed your course you’ll receive a digital CQI and IRCA accredited certificate.  It really is that simple.

• Assessment for foundation courses is workbook based.

On successful completion you will be awarded a certificate of completion.