• Development and design of enterprise risk management policy, strategy and architecture:
• Role of the board and other key stakeholders
• Strategic and operational risk strategies and policies
• Risk tolerance and appetite
• Relationship to other standards, such as ISO 31000, ISO 14001, BS OHSAS 18001 (ISO 45001 when available), ISO 22301 and ISO 27001
• Resources, roles and responsibilities
• Ownership and human behaviour
• Integration into existing governance structures
• Holistic view of organisational capabilities
• Obstacles to success
• PDCA

• Understanding of specific risk groupings and their impact on strategic goals:
• Country, sector and industry risks
• Strategic
• Operational
• Hazard
• Financial
• Supply chain
• Cyber
• Project/organisational change
• Stakeholder
• Reputation
• Emerging risks and ‘unknown knowns/unknowns’ – resilience.

• Risk assessment and treatment (mitigation) techniques:
• Risks and risk velocity – risk classification
• Frameworks – risk registers and matrices
• Identification techniques
• Mitigation techniques
• Audit (internal and external)
• Decision theory
• Limitations of data and statistical techniques
• Risk management information systems
• Risk maturity
• Key Performance Indicators (KPIs), Key Risk Indicators (KRIs) and Service Level Agreements (SLAs).

• Become a trusted advisor organisation (soft skills):
• Relationship management
• Appreciation of the behavioural skills required to be able to engage with top management, the Board and other key stakeholders
• Communication skills and mechanisms of communication
• Collaboration and partnering
• Education, competency and skills
• Emerging risks

All of our courses are delivered by supported distance learning – which simply means you can study at home or work, at a time – and a pace – which suits you.

Once you’ve enrolled, your dedicated tutor will contact you to arrange your induction.  They’ll go through everything you need to know, and you’ll agree your learning plan.

We’ll also email your login details along with a weblink to our online learning system.  Here you’ll have 24/7 access to everything you need to complete your course – your learning, study support and assessment materials and tutor will provide timely advice, support and feedback throughout your course.

This means:

• You’re not constrained to set dates/times for training – you can start when you’re ready.
• You can complete your training at a pace that’s best for you – if you have more time than expected you can accelerate your learning and complete earlier than planned.
• You can access course learning, assessment and study support materials, receive feedback and support and sit your exam at a time and place that works for you.

Once you’ve successfully completed your course you’ll receive a digital CQI and IRCA accredited certificate.  It really is that simple.

• Assessment for Professional courses is workbook based.

• On successful completion you will be awarded a certificate of achievement.

• The Professional Certificate in Quality Management is awarded, by the CQI, following the successful completion of all six Professional courses.

The CQI and IRCA Professional level courses in Quality Management are aimed at experienced practitioners looking to advance to a strategic level and aspiring to become a Chartered Quality Professional.

At the point of enrolment, we ask you to provide a brief statement on your experience, training, qualifications and study goals (or you can send your CV). Our Programme Lead will assess this to ensure the level is appropriate and will support your development aims.

Suggested prior learning: Introduction to Risk Management (FD103)

If you are unsure which level or course is right for you, you can use the CQI tool to help you decide (https://www.quality.org/training/quiz). Or, get in touch with us to request a free consultation.

On successful completion you will be awarded a certificate of achievement.

The Professional Certificate in Quality Management is awarded, by the CQI, following the successful completion of all six Professional courses.