The CQI and IRCA Foundation Quality Management courses provide you with an understanding of quality management essentials and are designed for individuals just beginning their career in quality, or who work in other functions/departments or professions.

The Introduction to Change Management course gives you a solid understanding of the fundamentals of Change Management.  You can find out what you’ll study, how you’ll learn and how you’ll be assessed, below.

Download Foundation Courses Brochure here.

(Introduction to Change Management – unique ID number 1741).

Gain a solid understanding of the fundamentals of Change Management. This course will help delegates develop their knowledge and approaches towards implementing or contributing to effective change in organisations. The course will focus on how organisational change can leverage and sustain improvement in customer and stakeholder satisfaction.

  • Introduction to organisational change, values and cultures
  • Change thinking: The Plan-Do-Check-Act (PDCA) cycle
  • Barriers and enablers of change:
    • Organisational barriers to change
    • Organisational enablers for change
    • Common approaches to change management
    • Common approaches to improvement-based change.
  • Introduction to learning patterns:
    • Process of learning and learning needs
    • Learning styles
    • PDCA in learning and improvement
    • PDCA in audit, review and assessment.
  • Increasing readiness to change:
    • Role of the customer/stakeholder
    • Stakeholder engagement.
  • Introduction to managing change:
    • Cycles of change and the change curve
    • Management processes
    • Planning
    • Roles

All of our courses are delivered by supported distance learning – which simply means you can study at home or work, at a time – and a pace – which suits you.

Once you’ve enrolled, your dedicated tutor will contact you to arrange your induction.  They’ll go through everything you need to know, and you’ll agree your learning plan.

We’ll also email your login details along with a weblink to our online learning system.  Here you’ll have 24/7 access to everything you need to complete your course – your learning, study support and assessment materials and tutor will provide timely advice, support and feedback throughout your course.

This means:

  • You’re not constrained to set dates/times for training – you can start when you’re ready.
  • You can complete your training at a pace that’s best for you – if you have more time than expected you can accelerate your learning and complete earlier than planned.
  • You can access course learning, assessment and study support materials, receive feedback and support and sit your exam at a time and place that works for you.

Once you’ve successfully completed your course you’ll receive a digital CQI and IRCA accredited certificate.  It really is that simple.

  • Assessment for foundation courses is workbook based
The Foundation level courses are aimed at those beginning their careers in Quality or who work in other functions – there are no set entry requirements for these courses.
If you are unsure which level or course is right for you, you can use the CQI tool to help you decide ( Or, get in touch with us to request a free consultation.

On successful completion you will be awarded a certificate of completion.





Practitioner courses in Quality Management enable you to develop your understanding of management level quality topics. And, how this knowledge applies to your role, within your organisation and industry. If you are already working in a quality role, these courses are for you.
If you are an experienced quality professional, consider the CQI and IRCA Professional Quality Management training courses. These courses are suitable if you're looking to succeed at a strategic level. What's more, they also meet the knowledge requirements for CQI membership at Chartered Quality Professional level.
60,000 delegates in over 100 countries across the world take CQI and IRCA Certified Training every year.