by Wendy Wilson | Feb 9, 2023 | Quality Management
Today we shine the spotlight on the Father of Japanese Quality – Professor Kaoru Ishikawa (1915 – 1989). Instrumental in developing quality initiatives, most notably the quality circle. Karou Ishikawa is probably, best known for inventing the Fishbone diagram...
by Wendy Wilson | Feb 9, 2023 | Chris Smith PCQI, Quality Management
In his latest post, Programme Lead Chris Smith PCQI, asks what is root cause analysis and why is it important? He provides a four-step process to ensure you discover the root causes of problems and identify the most appropriate solutions. What is root cause...
by Wendy Wilson | Dec 21, 2022 | Quality Management
I don’t know about you, but each New Year I start the year resolute to make better use of my business social media channels. What with over 700 million global members, yes, this predominantly means my LinkedIn profile. Across the years, LinkedIn has evolved into a...
by Wendy Wilson | Jun 15, 2022 | Case Studies, Quality Management
Zak Bickerstaffe, a Senior QA Engineer at Severfield Nuclear & Infrastructure in Bolton, was recently awarded CQI and IRCA’s Professional Certificate in Quality Management – one of only 16 learners in the world to achieve this. He began his quality...
by Wendy Wilson | May 10, 2022 | Quality Management
Programme Lead, Chris Smith PCQI, asks why manage quality and the value effective quality management has for an organisation. The effective management of quality not only creates value for an organisation and its stakeholders but also manages its exposure to risk and...