by Wendy Wilson | Sep 26, 2023 | Chris Smith PCQI, Quality Management
In his latest post, Programme Lead, Chris Smith PCQI asks what is process management and why is it important? He guides you through the process of using Business Process Management (BPM) in order to improve communication and collaboration and achieve a unified...
by Wendy Wilson | Feb 9, 2023 | Chris Smith PCQI, Quality Management
In his latest post, Programme Lead Chris Smith PCQI, asks what is root cause analysis and why is it important? He provides a four-step process to ensure you discover the root causes of problems and identify the most appropriate solutions. What is root cause...
by Wendy Wilson | May 10, 2022 | Quality Management
Programme Lead, Chris Smith PCQI, asks why manage quality and the value effective quality management has for an organisation. The effective management of quality not only creates value for an organisation and its stakeholders but also manages its exposure to risk and...
by Wendy Wilson | Aug 23, 2021 | Quality Management
Programme Lead, Chris Smith, looks at the impact of Covid-19 across the global economy and how a robust, ongoing and fluid risk management plan should now be a prerequisite for organisations to counter the Covid-19 crisis. Over this last 12 months we have experienced...
