Senior Quality Manager Panagiota (Yiota) Alexopoulou has successfully completed the CQI and IRCA Professional Certificate in Quality Management – a professional accomplishment that has strengthened her leadership and supported her work on an international construction project.
We caught up with Yiota to hear about her role in creating a visionary new city in Saudi Arabia, why she chose to study at the Professional level and how the course has helped her embed quality excellence on a global stage.
A STRATEGIC ROLE IN A GLOBAL PROJECT
Yiota brings significant expertise to her role at Mace Consult, where she leads quality and compliance throughout every phase of a transformative project – from procurement and design to construction and handover. Supporting the delivery of a sustainable, world-class city, her work involves embedding robust quality assurance processes, setting KPIs for designers, consultants and contractors as well as ensuring every milestone aligns with both client vision and global benchmarks.
WHY STUDY AT THE PROFESSIONAL LEVEL?
For Yiota, completing the CQI and IRCA Professional Certificate in Quality Management was about more than just professional development. She also wanted to develop the skills to make a strategic impact within her role.
FLEXIBLE LEARNING THAT FITS A DEMANDING ROLE
Balancing the demands of a global initiative with professional study required flexibility – rove’s distance learning model made that possible.
APPLYING LEARNING TO DRIVE PERFORMANCE
The Professional Certificate comprises of six courses designed for experienced practitioners seeking to develop their leadership skills. It covers topics including performance measurement, quality strategy, process excellence, supply chains, change and improvement and risk management. Yiota has applied the tools, frameworks and leadership approaches directly to her work she developed throughout the courses. These skills have enabled her to drive performance, embed excellence and lead with confidence.
WHAT’S NEXT FOR YIOTA?
Yiota is preparing to expand her strategic leadership responsibilities, guiding her organisation in delivering complex, high-impact programmes.
ADVICE FOR OTHERS
For anyone considering the Professional Certificate in Quality Management, Yiota’s advice is simple:
FIND OUT MORE ABOUT CQI AND IRCA QUALITY MANAGEMENT COURSES
For over 15 years, rove has supported quality management professionals to develop and progress in their careers. Discover more about the Certified CQI and IRCA Foundation, Practitioner, and Professional quality management courses here.