by Wendy Wilson | May 29, 2019 | Equality & Diversity
There’s no escaping the headlines surrounding racism, from; racist chants on and off the football pitch, to the BBC sacking Danny Baker for tweeting a picture of a couple with a chimp following the birth of the Duke and Duchess of Sussex’s baby. On the back of...
by Wendy Wilson | May 29, 2019 | Customer Satisfaction
What does customer experience mean? Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world who define customer experience as “How customers perceive their interactions with your company.” The key word here is...
by Wendy Wilson | May 10, 2019 | Grow Your Skills
Hoorah, you’ve secured your interview for your dream job and now it’s time to swot up for the interview. From creating a good first impression, to thinking about the types of questions you will asked and remaining cool and collected during the interview, here’s some...
by Wendy Wilson | Mar 29, 2019 | Equality & Diversity
Promoting and supporting inclusion and diversity within a workplace is about valuing everyone and appreciating we’re all different. Irrespective of our culture and nationality, our gender, race, sexuality, or educational background, it’s about creating an environment...
by Wendy Wilson | Feb 28, 2019 | Education & Training
One area which can cause serious problems for learners is referencing within assignments – either doing it incorrectly, or not at all. We’ve prepared these pointers to ensure you don’t fall into any plagiarism pitfalls and give you the rundown on referencing. Do you...
