by Wendy Wilson | Aug 7, 2019 | Equality & Diversity
Last month (June 2019) a ban on adverts featuring “harmful gender stereotypes” or those which are likely to cause “serious or widespread offence” came into force. The ban was introduced by the UK’s advertising watchdog, Advertising...
by Wendy Wilson | Jun 13, 2019 | Quality Management
John Mills, Head of QHSE at Nomad Digital, is the first person in the UK to complete the CQI and IRCA Professional Certificate in Quality Management. John enrolled on the Professional Certificate in Quality Management with training provider rove, late last...
by Wendy Wilson | May 29, 2019 | Equality & Diversity
There’s no escaping the headlines surrounding racism, from; racist chants on and off the football pitch, to the BBC sacking Danny Baker for tweeting a picture of a couple with a chimp following the birth of the Duke and Duchess of Sussex’s baby. On the back of...
by Wendy Wilson | May 29, 2019 | Customer Satisfaction
What does customer experience mean? Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world who define customer experience as “How customers perceive their interactions with your company.” The key word here is...
by Wendy Wilson | May 10, 2019 | Grow Your Skills
Hoorah, you’ve secured your interview for your dream job and now it’s time to swot up for the interview. From creating a good first impression, to thinking about the types of questions you will asked and remaining cool and collected during the interview, here’s some...
